I ordered a skirt from this company as it was for my daughters birthday and that's what she asked for but I wished I hadn't. I wished I had read reviews before doing so. They didnt send me a confirmation e.mail but have taken my money. I have sent an e.mail enquiry but not received a reply. I even phoned Derby store and the girl on the phone said she couldnt do anything and I should e.mail them. When I informed her that I had she apologised and said she would e.mail them but wasn't optimistic about getting a reply. Says it all really. DO NOT SHOP WITH THIS COMPANY!!!!!!!