The WORST customer service!!! Placed an order which qualified for free delivery. No notification of the 1 item not being available and only AFTER ORDER placed did confirmation show item missing and a delivery charge because didn't meet free delivery amount. Tried again and same thing happened!! No telephone number to explain and cancel 2nd order ...and email/form takes over a week to respond to be told NOT their error as it wouldn't do that (I can assure you it did!!) so now not only inconvenienced as need to take back to store but also out of pocket. Also had an issue in Cardiff store where they gave wrong internet order...had to take all the way back to store to explain and swap where the girl who made mistake couldn't care less and no apology. AWFUL CUSTOMER SERVICE!