We paid £500 for an armchair we really liked the design of, and decided to treat ourselves in our new home in 2021. We really don't use the chair much at all, just very occasionally. Last week my wife, who is very slight, sat on the chair as normal and one of the wooden legs snapped in two. Our toddler was on the floor nearby and could easily have been crushed under it. The products are not made to last and pose a potential hazard in the home, at least this was our experience. The customer service team were dismissive and unhelpful. I would avoid using this company at all costs.