Very disappointed and deeply concerned about the quality of the product. We spent over £1,000 on what was described as a 'heavy duty' bollard for our industrial unit. We recently had a ram-raid at the premises, which you'd think with the bollard in place wouldn't be possible. It turns out the locking mechanism extremely easy to break allowing them to simply lower the bollard down. The response we got from Barriers Direct was that it should be able to 'withstand 5 minutes of tampering'. For the cost and size of the bollard you would hope it couldn't be tampered with at all. A security company local to use took one look at it and said a weak locking mechanism was used. I would strongly urge anyone to think twice about buying from here.