Do not use this company. Incompetent middle men. Their communication skills are poor, their technical knowledge is poor and their prices are way over the top. These guys use sub contractors to carry out their work, subcontractors who are the knowledgeable, time served engineers. Go direct to the subcontractors, cut out these idiots and have yourself a much more pleasant experience. They don’t seem to realise that people actually talk on site and understand their game. So for context, I work for a principal contractor.. we’ve just finished a project in Hull, but the barriers still aren’t working. Nearly 5 months on. We had 4 barriers that needed installing, barriers direct told us they would send 4 ‘engineers’ (one knowledgable bloke and his labourers) for a day to complete the job. They didn’t even finish one. We paid £3500+VAT for the installation element, that’s £875+VAT per man, for one day and they didn’t finish anything. The reason being is, simply, because they couldn’t have done it especially not in one of their work days anyway (see comments about travel further down). I’ve been in this game long enough now to know how long things take. Now, I agree that two of the barriers couldn’t have been completed because the concrete where it was going to be mounted was still green.. hands up, we’ll own that. But, they didn’t and would have even got that far anyway! Still arguing with them now about a ‘return’ visit and them trying to charge us around £1100+VAT again for said visit to finish off what they started and haven’t finished! You don’t get a response from them from one week to the next, phone calls are always.. “oh they’re unavailable at the moment, I’ll take a message and get them to call you back”..which obviously doesn’t materialise. We even sent somebody to get the parts from their subcontractor that we had paid for but wasn’t left on site, just so we could get some of the sparkies to try and get them working for our client. Finally ended up, begrudgingly, paying them 799+VAT for 2 men (399.50+VAT per man) to come back at the end of this month and finish off, because our sparkies aren’t comfortable setting them up and commissioning them, but bearing in mind our sparkies have finished most of the installation work for them. Oh, and just to let you know, their engineers travel is included in these prices, what I mean is, don’t expect them to get to site for 8 and do a full day.. you’re paying them full whack for travel. they’re from the midlands so be mindful. Avoid this company at all costs. Go direct to proper barrier installers. And to be clear, this is no detriment to their subcontractor, they’re good knowledgable guys, it’s barriers direct that sell you the story but don’t have the first clue about it. Happy to point you in the direction of the right people if you want to drop me a message.. but please, take note.. don’t do it, you’ll regret it.