I ordered a number of items from Bed, Bath & Beyond over the past few months. New patio furniture, planters, an egg chair, throw pillows, covers for all the patio furniture and a storage container to put the covers and inflatable pool toys when not in use. Mostly, my experience was excellent. However, I had a problem with one very expensive set of planters. The smallest of the three began cracking. I took photos and sent them to BB&B, only to be told that it was 8 days past the return date so they weren't prepared to do anything about it. I tried to edit my review of these planters to warn other prospective buyers, but the website wouldn't allow me to do this. I was extremely disappointed in BB&B. For the price I paid and given that there is obviously a manufacturing problem with this planter, I should have received better customer service.