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Eloise carey
Do Not Purchase from Boden! There clothing is lovely but their customer service is terrible. The last two orders I have made they have sent me the wrong items. I ordered a Christmas jumper on sale, they sent me a men’s instead of women’s jumper. I emailed asking for a replacement and instead they have refunded my 133 dollars and said I need to return the men’s medium and re purchase the Women’s jumper which is no longer on sale and an additional 60 dollars plus pay for shipping which is 20 I believe. They have offered me a 15 dollar store credit. Absolutely terrible customer service.
3 years ago
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Boden has a 4.4 average rating from 107 reviews

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