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Anonymous
DO NOT ORDER FROM BRADFORD EXCHANGE THEY ARE UNETHICAL. I PLACED A ORDER BILLED IN TWO INSTALLMENTS .I WAS CHARGED BOTH INSTALLMENTS THE SAME DAY, 4 MINUTES LATER I WAS CHARGED FOR A WALLET I DIDN’T ORDER. I SPOKE TO A REPRESENTATIVE WITHIN 5 MINUTES AFTER RECEIVING TWO SEPARATE EMAILS AND WAS TOLD THE ORDER COULDN’T BE CANCELLED. I CALLED AGAIN. THE SECOND REPRESENTATIVE TOLD ME IT WAS A ONLINE ERROR AND SINCE A LIVE REPRESENTATIVE DIDN’T ISSUE THE ORDER THEY WERN’T RESPONSIBLE. THE ORIGINAL ORDER WAS FOR MY ELDERY SISTER IN CHICAGO. AS FOR THE WALLET I WOULD HAVE TO WAIT 7 DAYS UNTIL SHE RECEIVED IT, HAVE HER TAKE IT TO THE POST OFFICE DURING THIS PAND1EMIC AND I WOULD RECEIVE MY $77, 7-10 DAYS AFTER THEY RECEIVED THE WALLET. HE ALSO STATED WHEN I SPOKE TO THE FIRST REP SHE COULD HAVE CANCELLED THE ORDER. DO NOT TRUST THIS COMPANY WITH YOUR CREDIT CARD INFORMATION, THEY ISSUE UNAUTHORIZED ORDERS..
4 years ago
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Bradford Exchange has a 1.3 average rating from 132 reviews

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