I ordered a coin for my fathers birthday in three weeks time but I was sent the wrong coin then reordered it but was sent the same wrong coin yet again and was charged two more times for the next order. Tried to log into their site but couldn't was told when I rang their website was getting updated and would be another 2-3 weeks !!! Also after 28 minutes on the phone they finally admitted they had charged me two times and also sent the wrong coin yet again. But if I wanted to reorder yet again it "should" be here within 8 more weeks which would have been 11 weeks from the 1st order. To say I'm disappointed is an understatement and I will never use such a pathetic company Ever again. terrible website terrible customer service and terrible staff who haven't got a clue what is happening