If I can I would give this company a zero star!! Since about three months ago I ordered three porcelain items from them, my nightmare started. During the past three months, they have kept sending me lots of letters and leaflets too often to bear. More horribly, about two or three weeks ago, I received an email from them stating one order from me being dispatched. I felt very confused because I didn’t place anymore orders after I received the three porcelain items I originally purchased and paid in full. So I replied to this email immediately asking what this order was.
About one week later, I received a parcel which was a porcelain item again! We called this company and was told they would call us back within 72 hours. Unfortunately, it didn’t happen. We tried to call them again and again by phone and by email, but got no answer at all. Until today, I received an invoice letter from them for this item I didn’t order. Who can tell me what to do with this issue?! How to stop this company from this unacceptable sales?
5 years ago
Bradford Exchange has a
1.3
average rating
from
131
reviews
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