Terrible. Will never, ever, ever buy from them again...one and done. I was charged twice for the 1 item I bought and the charges were different amounts..1 was 74.83 and the other was 74.13... the reason i was given was the first charge was done incorrectly and had to recharge the right amount. However it had to take 2 phone calls to get that answer and then have the 74.83 removed and not go through as both of those charges were still pending in my account which of course is funds that I cannot get to. If you read this check your accounts. My question was how in the hell did you mess it up the first time when I ordered it online and paid the full amount of 74.13 at that moment when I checked out but I am charged 74.83 as well...fraudulent is my answer. I will be contacting the better business bureau. As I read through other reviews I see this happens quite a bit. I wonder how.many have not caught it