I can't put a 0 because the minimum is 1.
I bought a ticket for an amount of 1130€ on the 2nd of October, they charged the money on the credit card with which I made the payment at the same time of the purchase and 5 minutes later I received an email saying that the ticket I had bought no longer existed with the fare that appeared on the web and that I had been charged so I had to buy another ticket evidently on another booking platform.
The problem is that now I am claiming a refund from budgetair for the amount of the cancelled ticket and they tell me that they can't do anything and that it is the supplier who has to make the refund!? I have written several e-mails asking who the supplier is, as for me it is budgetair with whom I made the purchase, so it is the supplier.
Result: I still have 1130€ blocked two weeks after the cancellation and nobody is responsible for the refund because it can take up to 8 WEEKS!!! for the refund to be made.
PLEASE TAKE THIS CASE INTO ACCOUNT FOR THOSE OF YOU WHO ARE GOING TO MAKE A REFUND WITH BUDGETAIR.
1 year ago
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