Took a trip to Rome through them. Arriving was no problem. However, they canceled our flights back without informing us. We tried contacting them to see why this happened and what could be done. They avoided us for over 12 hours. When we finally got ahold of them, they tried to pass the buck. They told us they would not get us ticket for 3 days because there "were no tickets." Even the simplest of Google searches showed that is not the case. I would give them zero stars if it were available. This company is reprehensible and does not care about stranding its customers overseas. DO NOT BOOK WITH THEM.