Budgetair is a scam agent who will go to great lengths to take money from people. My husband booked his ticket through their site and was told that the booking failed and to redo it. He then redid the whole booking immediately and it seemed to go through. Within minutes he received confirmation and then received. a second confirmation. He contacted the agent right away to e plain the error in their system. The customer rep said someone would email and the next day they flatly refused to give the return in the second ticket. This is crazy and a complete scam. Who runs a business like this as the customer is the last priority and even though this was clearly a technical error in their part, they are taking no responsibility whatsoever! Stay clear of these people. They should not be allowed to do business!