Capterra isn't a review site - they're simply spammers that charge companies huge amounts of money to spam the living daylights out of their customers for reviews. On top of this, they promise "rewards" in the form of Amazon Gift Cards each time they email you - but the rewards never come. Contacting customer service always results in some excuse about the reward not being eligible, despite the VOLUMINOUS amount of emails they sent stating that it was. The site is NOT a trustworthy source of information. It's all reviews that companies paid for, and Capterra defrauded end-users to get.