Failed to deliver my item. They blame it on the courier. Ordered a 110 EUR suitcase 40 days ago and still don't have it! I was travelling in a foreign country and needed a suitcase fast, but never got any sign of it. I kept contacting Carpisa asking when am I going to get it (and now since I left the country before getting the suitcase in a local shop I simply want my payment back). Because Carpisa kept ignoring my messages, I contacted my bank and am now awaiting their confirmation for a credit card chargeback. I do not recommend Carpisa! They looked okay (they have a lot of shops worldwide) but their e-delivery and customer service seriously has problems...