Those guys really have done a lot for me ever since I have gotten my device from them. I bought a Kyocera flip phone (e4710) and when I took it to at&t they said they can't activate the phone for me. After calling and speaking to one of the representatives at cell2get, he requested to speak with the at&t lady and he demanded and guided her on how to activate the phone for me. Which is insane! It proves that these corporate stores hire kids that don't have any sense of knowledge in technology nor good customer service either, rather cell2get has helped me all the way from the start and I am so very thankful to them!