PLEASE AVOID THIS COMPANY, as so many others have said If I could give a zero, I would have. I placed two orders for 17 fruit trees in total in January, website said delivery in 28 days. Since then my experience with this company has been a nightmare... As the wait went on and on, I tried to contact the company. They won’t answer the phone and only send very short, curt, anonymous replies to emails, sometimes after several days wait. I have always found it strange that no one ever signs an email, sadly I’m now left wondering if there’s some dishonesty here. As others have experienced, despite being assured in 3 separate (very short) emails that our trees would definitely be despatched we today received a generic, anonymous email saying the order has now been cancelled, we can reorder if we like and not to reply to the message! When I responded to ask them to confirm if the order would be honoured, I simply received the same generic and anonymous message, saying again not to reply, which was just plain rude and insulting. Disgusting way to treat your customers. I now feel stupid for putting my trust in Chris Bowers and Sons. So, our long planned project of planting an orchard is now in shreds, and right at the end of the bare root planting season. Like others we have to wait another year now. Without doubt, the worst experience we’ve ever had with any supplier, anywhere. The most appalling aspect in all this is the way Chris Bowers and sons are treating their customers, COVID has been a challenge for all of us, but it’s how we handle this that matters, staying in touch and treating customers with respect was all that was needed, sadly this was utterly lacking. We now need to find a respectable company to start all over again. I’m sorry others had had such an appalling experience too.