I should have checked the companies reviews prior to purchase - Much the same experience as a review I have just read. I spent over £100 on fruit trees and we ordered on the basis of their website describing fast delivery within 2-3 working days. I got a terse confirmation of order. After two weeks I contacted them to check my order status and I was given a one line response telling me my order would not even be process until at least 10 working days. Tried calling them, and they redirect all calls to a dead mobile, they take several days to respond to email, and ignore the majority of the content and just provide an almost automated response. I tried to cancel my order due to the delay and my response was ignored. I would strongly advise that you do not buy from this company, their customer service is diabolical Plants were eventually delivered in either a dead or dying state. Survival rate 0% No response from company and so no choice but to raise a Credit Card Chargeback If you want a conclusive answer try calling the company on the number quoted on their website.