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Anonymous
This is the worst company I have ever ordered from! Ordered a chocolate liquor gift set for a Christmas present in 2017 and still haven't received it till this day. It has been two years later! Tried to contact the company through email and telephone multiple times and they still did nothing. On top of this, they kept sending me catalogues in the post. After calling them again to sort the issue out today, they offered a refund into my account but the lady I spoke to was very rude on the phone and started shouting at me. Sad to have experienced very poor customer service from this company which seems to be reputable.
5 years ago
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Chums has a 2.1 average rating from 61 reviews

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