I recently placed my first order with Coolibar. It will be my last.
There is no customer service. The return process is customer unfriendly and the fact that one cannot do an online return is an ancient way to do business in this day and age.
I called customer service at 10:15 EST, you open at 10 am, and was on hold for 30 minutes before I hung up.
I would not order another item from you if it was the last SPF piece of clothing on earth.
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Alice, Customer Support
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