What a scam. I ordered wellies last Friday through their site and they charged me straight away. They also claimed for it v rapidly as the transaction is no longer pending. Nonetheless, I haven’t received an order confirmation and have tried their customer service number twice - only to be put on hold for 30 mins and then cut off. They tell you what position you are in the queue which I can only imagine is fake as I was at “position 2” for 20 minutes. They don’t have an email, only their online contact and I haven’t heard from them via that means either. Keep away from these cowboys!