Bought pair of Ugg slippers 23rd of November for Christmas present Unfortunately they didn’t fit. I just needed to return them .Can’t fault delivery just the fact you can’t contact customer service Emailed on 27th dec returned automated email saying it looks like I’m out of time to return but they would reply within 48 hours . It’s now 5 th jan no reply. Everytime I telephone I’m number 27 in the Queue (what are chances of that) ?? I will never ever order from this company again ,their customer service is as far as I’m concerned is non existent. I’m now left with a pair of exspensive slippers that dont fit Come on country attire Get your act together. I would like a refund But I won’t hold my breath.