I ordered some 12 volt batteries which were delivered without any issue. Then I received an invoice for $99.00 from Dick Smith for a membership that I did not subscribe to. It must be a hidden pre-ticket box on the final payment. I requested Dick Smith to cancel this membership. I also logged into their website, unsubscribed and again requested a refund. They emailed me a ticket asking me to cancel my membership on the website which I had already completed. They do not read the emails I send. They just acknowledge with an email and lodge another ticket. Now I have 3 tickets in their system and still no refund. I am now contacting Paypal to refund, as I had not agreed to pay for a membership. Still waiting for an email from Dick Smith.