I ordered a pair of joggers online (Monday). When I received the order confirmation I noticed that the order had a different size to what I asked for. I immediately sent an email to Dick Smith's customer support to get the order rectified. 3 days later still no response, but I get a message on my phone advising me that the joggers were to be dispatched on the following Monday so I sent another email to customer support to try to get the order rectified before it is dispatched. A little while later (same day) I get another message saying that the order has been dispatched. Then a short time later I get an email advising me that the item had been dispatched and once I received the delivery to contact customer support to organise the return and replacement with the correct size. I waited till I got the delivery (Tuesday 2/4) and I emailed customer support to organise return. I got a return email advising another customer support member would contact me.( ticket # 17331833). I've followed up with a couple of emails since but haven't even had the courtesy of a response.In the mean time I've noticed that the size I was originally supposed to get are now longer available. Now I am stuck with a pair of joggers that I cant ware and can't return and get a refund because it appears that Dick Smith's return policy is not worth anything. DO NOT BUY ANYTHING FROM DICK SMITH. THEY DON'T CARE ABOUT YOU ONCE THEY HAVE MADE THE SALE.