I ordered an Apple Watch which was sold by a third party (not disclosed until they had my money). Dick Smith emailed on Monday that my package has been posted with a tracking number. Australia post tracking says label created but no scans. Australia post do not have the parcel.
Dick Smith sent my query to the third party they replied that they need to ask the dispatch department….. crickets.
Luckily I only use PayPal to buy online so I have requested a refund and included all screenshots including their very bad reply to me asking where is my package?
3 weeks ago
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