I go to DigitSmart whenever I have problems with my laptop. They are honest, reliable and full of integrity. My laptop memory was full, as I am not tech savvy I probably would have gone to the high street retailer and been advised to buy another laptop as mine is quite old. DigitSmart replace hard drive with increased memory within 24 hours I had a good functioning laptop. There prices are always reasonable and they really care about their work and that you are happy. Also, very family friendly came with my high energy 9 year old son and 18 month puppy. I recommend them highly.