I had a leak under my bathroom. I was covered by track and trace on my policy with regard to a water leak. It was tracked and repaired by the company. I told Direct line and sent them the invoice straight away.2 weeks later… Guess what!You are only insured for the finding of it.Apparently the repair is not included so Do you leave it after tracing it?Im ditching them as soon as.BTY first claim EVER.I’m fuming .Don’t they owe us all money because they have overcharged us.BBC news say.They are quick to take your money but don’t want to pay out when we need them .Don’t use them!!