Absolute scam of a company. Have had my car insurance with them 6 years, no claims. Increased price drastically each year. Current renewal quote is a 63% increase!!!!!!!!! I have phoned up, and apparently the “best price” they can do is a 35% increase. 1. Why did you try to scam me for a higher amount in the first place??! 2. I have had 10+ comparable or better quotes from respectable insurance providers which are £200-£500 cheaper. When I said I wanted to raise a complaint, the agent said that cannot be done because she “explained” the reason for the increase (general spiel about cost of car parts affecting everyone). Wow. If you do this to your loyal customers, I wonder how you treat others??! Do not care at all. Scum of the Earth.