i would put zero star if there was an option to do so. just spoke to the person dealing with my claim Elizabeth Scherer utterly rude and awful customer service. my claim havent been sorted out and theres no clear evidence that a key was used to steal my car from the cctv footage i’ve seen. they will not help but say theres nothing more they can do. i leave my car in a car garage for some repairs and it gets stolen and now nothing is being done about it. she said the car was not hacked into. without any evidence. nowadays cars can easily be hacked into and stolen. now its been over 3 months and am still left without my car. what was the purpose of buying comprehensive cover? PLEASE STAY AWAY FROM THIS USELESS INSURANCE COMPANY.