I went with my Mum to the store where she purchased 2 sideboards costing £600 in total. I had a phone call the next day to say that they would be delivered on Saturday 24th October. They didn’t arrive and we weren’t advised we had to call and be told that they were coming on 10th November. On 9th November i called to check and was told yes they are coming tomorrow. I then received a text message reminding me that they were coming. Guess what? They didn’t turn up and again we weren’t advised. When I called 8 was told that the delivery had been cancelled. I was promised a call from a manager but didn’t ever get one. Shocking service.
4 years ago
Dunelm has a
2.3
average rating
from
1,094
reviews
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