Ordered four wardrobes at end of December 2020 for delivery in January 2021. They confirmed both order and delivery date and l paid in full. I heard nothing until the evening before delivery when I was told they were no longer using supplier and had forgotten to tell me and l would get my money back. I contacted customer service and have repeatedly been sent back to the start of a 72 hour wait period, which on expiry is met with still to busy to respond. To date not had my money back. Why did it take 6 weeks for them to tell me. They have deliberately kept hold of my money for goods they knew they couldn't supply . Disgraceful business practice.
3 years ago
Dunelm has a
2.3
average rating
from
1,093
reviews
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