Shambles of a company. Ordered six lights...5 got delivered...phoned, emailed and was eventually told that the lights were out of stock. They were actually out of stock when I ordered them but I was willing to wait three weeks.
After speaking to them I was told they did not know when the new stock would be in. I was offered a refund for one light or six but I had already fitted the five and needed the sixth one for the hole in the wall.
Eventually after constant complaints I was told new stock would arrive on the 9th of May. It’s now the 18th and after emailing and asking to speak to an owner or someone senior within the company I have had no response....
Shambles of a company.
3 years ago
Dunelm has a
2.3
average rating
from
1,093
reviews
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