Would give no stars. Ordered a few things. Ironing board didn’t turn up on the day. Went on live chat but because for some reason they had put the order in my husband’s name(no idea why) they wanted to speak to him. I told them he’s asleep and got Alzheimer’s but I have Lasting Power of Attorney. They needed to see it and wanted me to send a photo via email. Rang up, spoke to a very kind young man but had to wake my husband up and try to get him to remember our address. The guy was apologetic and is trying to sort it out but not even our local hospital when I’ve told them I’ve got an LPA asks to see it. Totally disrespectful, they need some training to deal with this kind of situation. Will never order anything by post again.