Paisley Dunelm made me suicidally. I am a 55 year old respectable business owning woman who is not a shoplifter or thief but that is how I was treated at Dunelm Paisley and their head office. I even called my husband to say goodbye as was going to kill myself in the car on the way home. I had bought a curtain pole at Kilmarnock which I was wrongly advised would work but too thick and as I live half way between the two stores and as I was going to Paisley I decided to return there. I carried it into the shop walked along picking up 4 face towels and went to checkout went nowhere near curtain tracks and if they had looked at CCTV would prove it, went to the checkout I told the woman I want to but the towels and return the rail and started looking for my online recipient and she called on Allan to come who was not nice he tried to take my rail and accused me of stealing it I explained when and what I bought it and who served me and he would not let me.loom for recipient and grapes the pole so I just lifted it as it was my property. I told them to keep the towels and started to walk away and they were laughing and talking about me so I turned back and threw it in the floor and left. I was crying so embarrassed upset and angry. Another member of staff came out the other door to a banner and asked what was the problem I tried to tell he and he said he was the manager and tell him as he did not know anything it. Next thing as I could not speek for crying he started shouting at the top of his voice in front of so many people in the carpark 'GET AWAY FROM MY STORE I AM CALLING THE POLICE GET AWAY CUSTOMERS ARE COMPLAIN ABOUT YOU' I was so upset.and embarrassed I called head off which was closed told to email, then my husband to say goodbye as I want to kill myself in the car on the way home, he finally managed to calm me down buy even now 12 days later I still think about it and all down to the manager and staff at Dunelm I don't think if I had they would have cared probably laughing they don't have any concionce. I emailed head office who said that the manager at store would deal with it but he was the main problem so that was hopless. Today I received a special delivery letter banning me.from Dunelm as I had the audacity to complain about the services I received and they also accused me as I have not got a refund and Paisley kept my rail. I have spent over £4000 on Dunelm over 19 months but not another penny. Crooks and they are the thief's as retain my payed property. DO NOT USE DUNELM PAISLEY IF YOUR A RESPECTABLE MIDDLE AGED WOMAN YOU MUST BE A THIEF I still am so embarrassed and wish I was dead all due to this man and his staff lack of trust and customer service skills. Would they care if I was dead?