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Anonymous
Curtains nor arrived by 2 delivery dates given. Waited half hour to get on the chat line and was given the usually hours and would be contacted . This never happened. Eventually managed to get on chat line again only to be cut off by them. Person was called Emily and when I managed to get on the line again to Emily, said she hadn't been in contact with anyone of my name. Blatantly lied to and no information as to where my order was. Eventually cancelled. Such poor customer service from a big firm.
3 years ago
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Dunelm has a 2.3 average rating from 1,093 reviews

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