About a year ago I purchased six sets of Dorma bedding for two beds from Dunelm. Three of these are still ok but the pattern on three Botanical Gardens has faded dreadfully. However I have no comeback under Dorma's 10 year guarantee because I bought it in a Dunelm shop and cannot produce a receipt. If I had bought it online it would have been different.
I always understood that faulty goods do not require a receipt, but Dunelm says "no". Faulty or not, they want a receipt. As Dunelm own Dorma, I cannot even complain to the manufacturing company that their bedding has faded after 12 months wear. Had it been cheap I would not have minded so much but Dorma bedding is expensive and I expected better. The bedlinen I had prior to the new stuff was still in excellent condition after eight years and was as good as new when I gave it away. Either standards have slipped or the bedding is faulty. I would advise anyone looking to buy this pretty range to think twice if they want it to still look pristine after 12 months. I am now looking to replace it with something cheaper.
2 years ago
Dunelm has a
2.3
average rating
from
1,093
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.