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Anonymous
Dunhelm are absolutely diabolical. Firstly had made an appointment re made to measure curtains at Peterborough store. Rang 35 times and still did not speak to anyone then rang another store they sent a fitter out cost of made to measure curtains was £1100. Second store helpful until I wanted to pay. They sent a form off to a department that did not give a number or email address. Tried putting the payment through over the phone but my bank blocked it as the bank's system thought they were a stammer. This was enough but after reading the poor customer service reviews and issues with some customers only receiving half the products. I have cancelled my order and will keep the money in my bank. When I said to my friend that the cost was £1100 for one large curtain (as a pair), small lounge window (as a pair) and also net curtains for the lounge, toilet and bathroom and a small pair of curtains for the box room, my friend asked me "had I gone mad". So I am more than happy to have cancelled my order.
2 years ago
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Dunelm has a 2.3 average rating from 1,093 reviews

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