Beware if you’ve click and collect order and they gave you in a sealed parcel when you pick up. Do not trust them with goods inside to be perfect even though the parcel looks perfect. Check before leaving the store if you do not want to waste your time going back to store. They will pack faulty item and will blame you for not checking when receiving goods. Disgusting customer service. This is how they get away by blaming customers instead. Told them it’s a gift for a child. They offered £2 partial refund and expect problem to go away. Check out my photos, my lamp is looking like coming from a second hand shop, do they think I can gift this? They obviously knew this before packing as parcel was not damaged. Was told I could’ve checked before leaving the store OMG why didn’t they check BEFORE packing now it’s my fault for not checking?