We visited the Oldbury store, days before they opened their new furniture section. We were very cheeky and gained access to the sofas even though the displays were in progress. On my next visit Jodie recognised me even though she must have seen thousands of customers since my visit. With so much choice in so many store, it’s been a hard process to choose what to buy but I can honestly say that Jodie was without question first class in every aspect of helping with that process. She was so keen to help, reassuring me she had plenty of time to give, she helped by checking fabric choices against particular sofas, sat with me working out the costs of different options and even demonstrated the simplicity of the sofa bed we purchased. Her very pleasing personality, constantly smiling made me feel as if a friend was helping me decide. With the Ipad to hand and tape measure at the ready, every question was answered without any hesitation and with total confidence. We came away absolutely delighted to have purchased all 3 sofas for our new home and enjoyed every moment of the process. As an employer myself. I would refer to Jodie as a ‘golden nugget’ especially knowing that the furniture has only been in store for two weeks, to display such knowledge and confidence demonstrates an incredible asset to your team Thank you Jodie x