Dreadful returns policy. I bought a bedding duvet set for £40. Tried it on but it was too big. I tried to return it but was refused as the packaging had been opened. The bedding was unused and only out of the packet for 5 minutes while I tried it on. I will never shop at Dunelm ever again and will be advising everyone else to do the same. This policy is worse than the returns policy at Sports Direct. The customer service isn’t much better, this company don’t care about the customer, only about sales. DO NOT SHOP THERE!!!!!!!!!
2 years ago
Dunelm has a
2.3
average rating
from
1,093
reviews
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