I recommend everyone to avoid this retailer. Huge disappointment as I still haven’t got the desk I paid extra to get it by special delivered on Saturday. I have only received one sms confirming they dispatched it and it’s with DHL and ready to be delivered on Saturday morning but no update since then and have been waiting whole weekend and today to receive an update. The only way to connect with them it’s to go to their online chat and wait at least for an hour in queue till someone connects. And they couldn’t do anything but only refund my special delivery £4.99!! Their phone number is closed. The agent keeps saying they have to wait another 72 hours for investigation and neither they can cancel my order, replace or or refund it! Their system wouldn’t allow it!! No manager is available to talk to customers! No emails no phone calls!! Waste of time and energy and ending up with nothing!!