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Anonymous
They delivered the items smashed in pieces. All they offered was a refund or replacement. Poor customer service. No responsibility accepted. After complaining, they said they would refund the delivery cost (paid for express) as 'a gesture of good will'. Hilarious that they believe a gesture of good will is to refund me for a service they did not provide.
1 year ago
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Dunelm has a 2.3 average rating from 1,096 reviews
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