Went to Kilmarnock branch to buy two rugs. The price on the rug stand was £22, no price on the rug itself only a bar code. Bar code couldn't be read at the till so assistant looked up the code and they were £30 each. I disputed the price and after looking into it the assistant told me that the carpet price on the stand was for old stock. Do you really think that this customer service is acceptable whereby items are being purchased with incorrect bar code at the till and the price is different on the stand. I did purchase the rugs but this has put me off buying from you in future.
6 months ago
Dunelm has a
2.3
average rating
from
1,095
reviews
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