I am Really Upset and very Unhappy, after several issues placing an order online (spoke with 2 advisors via online chat) on the Dunelm website for the 'Elements Peacock Hanging Egg Chair', I finally placed my order for 2 of them along with 2 Singapore black egg chairs as well, all monies were taken, delivery date set for Wednesday 31st July and suddenly today 28/07/2024 I get an email saying I have been refunded, prior email today to the refund one says my 2 Elements Peacock Hanging Egg Chairs have been cancelled and refund sent. No explanation from Dunelm as to why they have cancelled, but I am so very dissapointed as I'm in process of painting my existing wooden garden furniture to match these peacock chairs , that are now not arriving ! The chairs were in stock on the website at time of ordering on 22/07/2024 so I have no idea why they cancelled them, this was an order of £567.15, it was personally my first order with them, and if this is how they treat their customers, it may well be my only order with them now. I am one very unhappy customer tonight, yes Dunelm are refunding me and rightly so, but that is beside the point, if items are in stock at the time of ordering and payment taken in full, then the items should be delivered as they were booked in to be. I really do not know what else to say except I think this is very poor of Dunelm.