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Frances Lamb
We ordered garden table and chairs and were told it would be delivered by 1st of August Got a message from the delivery company AIT Home Delivery the day before saying there was a problem and to get in touch It turns out that the date Dunelm gave us is the date that AIT received it from them and not the actual delivery date to the customer. Our actual delivery date is now the 6th of August Apparently this happens all the time so be aware that the date you are given is not the customers delivery date. Totally disappointing as we changed our schedule to suit the first date. Very unprofessional and totally avoidable bad service from Dunelm
5 months ago
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Dunelm has a 2.3 average rating from 1,095 reviews

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