We ordered garden table and chairs and were told it would be delivered by 1st of August
Got a message from the delivery company AIT Home Delivery the day before saying there was a problem and to get in touch
It turns out that the date Dunelm gave us is the date that AIT received it from them and not the actual delivery date to the customer.
Our actual delivery date is now the 6th of August
Apparently this happens all the time so be aware that the date you are given is not the customers delivery date.
Totally disappointing as we changed our schedule to suit the first date.
Very unprofessional and totally avoidable bad service from Dunelm
5 months ago
Dunelm has a
2.3
average rating
from
1,095
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.