If no stars were available this is what they’d be getting. Shocking experience from start to finish. Their customer service is shocking. Placed an order in the week and this was cancelled without giving a reason. They then asked me to reorder it, which I do to then request next day delivery. I waited in for this item all day as it was a large item and then they messaged me in the evening to cancel this item again. Shocking company. Do not order large pieces of expensive furniture and they will take your money instantly and not deliver it. When I’ve tried talking on the live chat, the lovely Declan C decided to end the chat with me so then I couldn’t communicate further with Dunelm. Stay way clear. Reading some of the view their items and look cheap and tacky anyway!