I have been trying for the last 48hours to speak to someone in 3 Dunelm stores Stevenage,Dunstable and Bedford all at different times of the day but NOT ONCE did anyone pick the phone up from any of the above stores to answer my question in fact the phone rung out every time telling me that all their operators were busy i even tried calling their Customer Service number only for that not to be answered either. Dunelms customer service and there ability to answer a customers question in store via their stores phone number is nonexistent there customer service/support is absolutely appalling it would have got (0) stars but i couldn’t rate it at that. So now thanks to their complete lack of communication i have now got to visit there store which i didn’t really want to but Dunelms has left me with no choice. I’ve used Dunelms for years to furnish my home but I’m seriously considering to take any further business elsewhere if this the way customers are treated.