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A Customer Who Should Get Service
I placed an order for a frame bed for over £600, I chased and chased. Customer service said they would investigate and phone me back within 3 days, guess what a week later and nearly 1 hours on hold I got through and told me the bed was discontinued and should not have been sold and I would get a refund in 5 to 7 days!!! No apology no compensation, they had my money for a month and now I wait another week for a refund!! Avoid Avoid Avoid this company do not use!!!!! ORDER WS1687349
7 years ago
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Dunelm has a 2.3 average rating from 1,094 reviews

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Alice, Customer Support

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