We ordered a sofa bed was told delivery would be 5 days had serveral texts and email confirming delivery on day of delivery had a call from arrow xl delivery saying that had not received the bed from Dunelm and would not be out for delivery despite Receiving another text saying it would be delivery , arrow xl said it’s don’t send texts out as done automatically , contacted Dunelm who blamed arrow xl said they had sent it out to the warehouse , finally we were told he takes 4 days to clear in the warehouse and some point next week would be out for delivery but Dunelm couldn’t say when , their delivery system and time on line are a joke , will not be returning to them and feel they should update their website buyers beware